SHIPPING & RETURNS

Payments

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Payments will be accepted via PayPal only for safety for both parties.

Once you have sent a request for the item you want I will accept the order and send an email with a link to PayPal where the payment can be made to myself for the item.

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Only once I have received confirmation of payment will I then send an order confirmation email to yourself, this will include an order number, contact number and email in which you can contact to make amendments to your order if needed.

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I will then update yourself with an email regarding tracking and delivery of your item.

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Delivery

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Delivery will be charged at the following rates:

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2nd Class Royal Mail (Tracked) £2.20 – £4.60 (Dependant on size of order)

1st Class Royal Mail (Tracked) £3.40 – £7.20 (Dependant on size of order)

Next Day Royal Mail (Tracked) £5.50 – £13.50 (Dependant on size of order)

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*All UK ONLY orders over £15 will have FREE standard delivery!

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Returns

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For any queries please email willowncouk@gmail.com or call 07910139897